Frequently Asked Questions

Everything you need to know about your Estrid experience.

How do I manage my subscription?

You can easily pause, skip, or cancel your subscription at any time through your account dashboard. There are no commitment periods or hidden fees.

Where do you ship and how long does it take?

We ship to most countries across Europe. Standard delivery typically takes 3-7 business days depending on your location. You will receive a tracking link once your order leaves our warehouse.

What is your return policy?

Due to the hygienic nature of our products, we can only accept returns on unopened and unused items within 30 days of delivery. Please contact our support team to initiate a return.

Are Estrid products vegan and cruelty-free?

Yes, 100%. We believe in kind beauty, which is why all our products, including the lubricating strips on our razor blades, are made without any animal-derived ingredients and are never tested on animals.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna in specific regions.

How often should I change my razor blades?

For the smoothest and most hygienic shave, we recommend changing your blade every 5-7 uses. This helps prevent irritation and ensures the precision of the steel.